1. Information Collected
This website may prompt a user of the Service, depending on the user’s actions and requests, for personal or secure login information. For example, when a user attempts to store updates to their property characteristics or to save their on-line project files for later retrieval, the necessary information to create or access a password-protected account for that user may be requested. Additionally, when such an active account user requests and authorizes project files or other information to be released to one or more third-party vendors, the user may be prompted to provide more personal information for the purpose of facilitating such contact with those vendors.
Examples of the types of personal and property-related information that our website may collect include:
1. Email Address(es)
2. Account User Name(s)
3. Personal Password(s)
5. Site or Property Address(es)
6. Contact Phone Number(s)
7. Type and Physical Characteristics of Buildings on Site or Property
8. Tax Lot or Other Property Identifying Information
9. Property Use Characteristics
10 .Size of Site or Property
We collect and track certain technical information to promote a beneficial experience. We may also use technical information to store your preferences and make future visits to this website quicker for you.
1. Cookies – a cookie is a small file stored on a user’s computer that contains information about the user. We use either session ID cookies (which terminate once a browser is closed) or persistent cookies (which are small text files stored on a user’s hard drive for an extended period of time). Cookies allow us to understand how and when you use our website, but they cannot be used to track personal information such as email address or phone number. Cookies also allow us to store the personal preferences that you set during each visit to our sites which can speed up your future visits.
2. Log files – This website uses log files to track how it is being accessed and used. Log files track anonymous user information such as IP addresses, browser types, Internet service providers, referring and exit pages, platform type, date and time stamps, and number of clicks to, from, and within our sites. Web logs are tracked only on Provider servers and those of our service providers and do not place anything on your computer.
2. How Your Information is Used
We may share your information with our service providers. You expressly consent to the sharing of your information with our service providers for the sole purpose of providing services to you.
How we share some information with contractors
When you submit your information to this website and you authorize and request that it is shared with contractors and/or vendors, your information is used to match you with, and is transmitted to, contractors and/or vendors who you specifically select who can best serve your needs to facilitate their direct contact with you.
How we internally use technical information to improve performance
By submitting information to this website and by expressly selecting specific contractors and/or vendors through this website, you consent to those contractors and/or vendors contacting you using the contact information you may have provided. In order to stop such communications, you must contact those contractors and/or vendors directly and request that they stop communicating with you.
3. Privacy Rules
Provider and its service providers will comply with the requirements of California Public Utilities Commission Decision 12-08-045.